Shipping policy

Welcome to Mist Heaven. We are committed to delivering your orders quickly and safely.

Shipping Time

Estimated delivery times may vary depending on your location:

🇦🇪 United Arab Emirates: 2–3 Days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or courier delays.

Shipping Costs

• Shipping charges are calculated at checkout.
• Free shipping promotions may be offered on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment's progress.

Incorrect Address

Customers are responsible for providing accurate shipping information. Mist Heaven is not responsible for delays or lost packages caused by incorrect addresses provided during checkout.

Delayed or Lost Packages

While we work with trusted shipping partners, occasional delays may occur. If your package has not arrived within the estimated timeframe, please contact our support team for assistance.

Customs & Import Duties

International orders may be subject to customs fees, taxes, or import duties imposed by local authorities. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping, please contact us:

📧 Email: support@mistheaven1.com

Thank you for shopping with Mist Heaven! We appreciate your trust and look forward to serving you. 🚚✨